Shipping policy

Shipping Policy


Orders are typically processed and prepared for shipment within 2–4 business days after an order is placed. Processing time is separate from the shipping time provided by the carrier.

 

Once your order has shipped, tracking information will be provided using the email address entered at checkout. Delivery times shown at checkout or provided by the shipping carrier are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of BOUBSIE’s control.


Please review your shipping address carefully before completing your order. BOUBSIE is not responsible for delays or delivery issues resulting from an incorrect or incomplete address supplied at checkout. If you notice an error before your order has shipped, please contact us as soon as possible.


If a package is returned to BOUBSIE because it was undeliverable, refused, or sent to an incorrect address provided by the customer, we will contact you regarding available reshipment options. Additional shipping charges may apply.


If your package arrives damaged, or if you receive an incorrect item, please contact BOUBSIE promptly with your order number and photographs of the package and item so we can make it right.


Domestic Shipping


BOUBSIE currently ships within the United States. Available shipping methods, rates, and estimated delivery times are displayed at checkout.


Questions


For questions regarding an order or shipment, please contact us at boubsie.co@gmail.com